Broken Key Extraction

There is no single flat rate because the final price depends on several specific factors: the type of lock or ignition involved (a mortise lock cylinder, a door knob lock, and an automotive ignition each carry different complexity), the time of day you call, our travel distance to your location, and whether replacement parts or key programming are needed after the fragment is removed. What we can promise is that our technician provides an exact, confirmed price before any work begins, so you know the full cost and can approve it first. Call (470) 288-3985 any time to get a same-call quote for your specific situation.

Emergency calls — late nights, weekends, and holidays — do carry different logistics that can affect pricing, and any honest locksmith will reflect that reality in a transparent quote rather than hiding it in the invoice. The honest answer is that the right cost for your emergency call is the price that is clearly explained to you before the work starts and that matches the complexity of your specific job. Factors include lock type, whether key cutting or electronic programming is needed, and travel distance. Our technicians explain every line of the quote before touching your lock, so you are never guessing. For Sandy Springs calls at any hour, reach us at (470) 288-3985.

Skilled locksmiths can work with the overwhelming majority of residential and commercial lock types, including standard pin-tumbler cylinders, mortise lock cylinders, wafer locks, tubular locks, and most automotive ignition barrels. However, certain ultra-high-security lock systems — some with restricted keyways, internal relocking mechanisms, or biometric integration — may require the manufacturer's involvement for specific operations. On the automotive side, a small number of newer proximity-key-only systems cannot be fully serviced without a dealer's proprietary software. In every case, our technicians assess your specific lock and tell you honestly what they can and cannot accomplish before starting any work, so you are never charged for an incomplete outcome.

Absolutely. Rekeying after a broken key extraction is one of the most practical steps you can take, especially if there is any chance the broken key or copies of the original were accessible to someone else. After the fragment is removed and the cylinder is inspected, our technician can rekey the lock to a brand-new key code on the same visit. This applies to standard residential cylinders, high-security cylinders, and commercial mortise lock cylinders. If the extraction caused internal pin damage, we will recommend a cylinder replacement instead of a rekey and explain exactly why, so you can make an informed decision. We serve Sandy Springs and the broader Atlanta metro area — call (470) 288-3985 to schedule.

This is one of the most important questions to ask, and a genuine local locksmith will not be bothered by it. Here is what to look for: the company should answer calls with a specific business name, not just 'locksmith services'; technicians should arrive in identifiable vehicles and carry photo ID that matches the business name you called; and the technician should provide a written or clearly stated price before any work begins. Be cautious if the quoted price suddenly changes after the technician arrives. At Brookhaven Locksmith, we provide up-front pricing, our insured technicians carry company identification, and we are a known presence in the Sandy Springs community — not a call-center dispatch routing calls to anonymous contractors. If you want to verify who is coming before we arrive, just ask when you call.

Yes — commercial mortise lock extraction is one of the more specialized calls we handle regularly. Mortise lock cylinders have tight keyway tolerances and are often installed in steel door frames on high-traffic commercial entries, which means the stakes of a mishandled extraction are higher than a residential call. Our technicians are experienced with mortise lock cylinder disassembly, extraction under tension, and reassembly or replacement within the existing mortise lock body. After extraction we can rekey the cylinder, upgrade it to a restricted-keyway option, or replace the full mortise lock assembly and integrate it into an existing master-key system. We serve office buildings, retail properties, multi-unit residential buildings, and property managers throughout the Sandy Springs and Perimeter Center corridor — reach us 24/7 at (470) 288-3985.